... ... Shipping & Returns | North Latitude

North Latitude

Shipping

We currently ship only within Canada, the United States and the U.K. We use Canada Post for deliveries within Canada (includes territories), United States (includes Alaska and Hawaii) and overseas.

 

Returns

We inspect each item before shipping to ensure that you get a quality product without deficiencies. However if you are not satisfied with your purchase, you may return the product to us for exchange or refund, within 30 days after receipt of shipment. We will refund to you the price of the merchandise, less shipping and handling fees. Handling fees will be charged or waived at our discretion solely, after assessing the product that you returned. Our handling fee is 15% of the cost of each item that you return. We will pay shipping for the new merchandise we send to you in exchange, that is due to a manufacturing defect, or a mistake on our part. The Customer will pay shipping for the new merchandise we send to you in exchange for other reasons. Items that have been worn or washed may not be returned for exchange or refund. Please email us at northlatitude@rogers.com for a Return Authorization .

Our Vision

At North Latitude we are proud to source only products form North America. Why? We believe that we should only sell products not made in sweat shops, by child labor, or in unsafe factories. North America has labor and manufacturing standards that protect workers and are mindful of the environment. That in turn, makes us sleep better at night. So go ahead and wear clothes from North Latitude with pride and good conscience. We sell good clothes at prices that are affordable for all. Happy shopping and thank you!

All prices are in Canadian Currency.